Returns, Refunds and Exchanges Policy

 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.

You must return the item within 14 days of your purchase.

 

1. Please email noiseintheattic@hotmail.com to request a refund.

2. Mail your returned item to:

Noise In The Attic

123 Your Store Road

Lincoln City OR 97367

3. Include in your package a signed letter stating the reason for your return, and original receipt.

 

Return Exceptions:

Some items cannot be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Restocking Fee:

All items are subject to a 10% restocking fee; this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

 

Exchanges:

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

 

Payment Policy:

Accepted Methods of Payment

PayPal

Credit Card (Visa, Master Card, American Express, Discover) via PayPal

Check/Money Order

 

Credit Card Charges:

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Mailing Address For Check/Money Order

Noise In The Attic

2328 NE Holmes Rd

Lincoln City OR 97367

 

Shipping Policy & Turnaround Time:

All custom orders are require 7 days and are shipped out on non-holiday Mondays

 

Carriers:

We use the following carriers to deliver our orders:

USPS

UPS

 

Order Tracking:

If a tracking # is provided by the shipping carrier, we will email you with the tracking information.

Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates:

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders:

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.